Websites by Red Kite

Software updates Including WordPress version, Themes, Plugins.

Your website is almost certainly built using a variety of software from different companies. Keeping your software versions up to date is very important for the efficient performance of your website and it will help to keep your website secure from a variety of threats such as viruses and hacking.

We will perform a quarterly check and update all out of date software.

We will maintain your website software and send you a report so that you know that all is well or further work is required.

Software updates WordPress, Theme, plugin updates
Broken Links Check
Contact Forms Check
Back up check.
Website speed check
Recommendations on further actions such as additional software, content improvements etc.

Keep your website backed up regularly so that it can be restored if necessary.

We will put on software to ensure that your website is regularly backed up and stored securely in 2 different locations.

As part of each quarterly check, we will ensure that this function is working and that backup copies are stored in a secure location.

To keep your website interesting to new and returning users, you have to keep it up to date. One way to introduce fresh material into your website is to post regular new posts with news about your business. Again we can help you with this by writing new posts with information and images that you want website visitors to see.

Other ways to keep your website interesting and up to date:

Social media feeds

New Products for e-commerce sites

New images

Rebranding

Add new pages

Write Blog Posts

Add Videos.

Add Events

All our packages include setting up your website so that data is collected and collated by Google Analytics.

If you opt for one of the Annual Website Support Packages, we can provide you with regular reports of the data you are most interested in. We normally provide these monthly, but they can be more frequent or less frequent according to your wishes.

You can have regular reports with or without interpretation and recommendations to try to improve the amount of traffic to your website.

Access to your Google Analytics account will require you to have a Gmail account. Alternatively, if you do not have a Gmail account, we can provide a monthly report of your website’s data.

Set up of Google Analytics and creation of a personalised report dashboard so that you can view the analytics you want to see.

Set up of Goals on Google analytics

The use of goals can be helpful by setting specific desirable outcomes of visits to your website. For example, you might wish visitors to fill in an enquiry form or make a purchase and Google Analytics can be set up to record such outcomes.

Social media campaigns with analysis

Google analytics can be used to help you monitor the efficacy of marketing campaigns. The source of visitors to your site can be analysed so that you know how successful any single marketing initiative has been.

Another great thing about having a website support package is having someone to contact whenever you have any issues or development work on your mind. We can help with most of the common problems you might encounter and we have plenty of specialist contacts to help us for the really tricky stuff.

We have not come to website support as programmers but we are much more like the business owners who use our services. This means that we will not blind you with technical jargon although we do have plenty of knowledge gained from our years of experience. We believe our business backgrounds allow us to communicate with clients in terms they can easily understand.

If you sign up to one of our Support Packages we'll give you a regular report with ideas for improving your website. You can also feel free to discuss any ideas you have yourself.

One of the problems with website updating is that people are full of good intentions but other more pressing matters can get in the way. If you are happy for us to give you a regular nudge, then we can contact you by phone or email and between us, we can maintain the momentum that is so important in keeping your website looking fresh and up to date.

We are looking after your website so relax and feel free to call us any time to discuss any issues or improvements you would like. We hope our working relationship will evolve as well as the content and appearance of your ever improving website.